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Privacy Policy

Andrew Wood Therapy is committed to protecting the privacy of our clients and website visitors. This privacy policy explains how we collect, use, and store your personal data in compliance with the General Data Protection Regulation (GDPR).

  1. Who we are

Andrew Wood Therapy is a therapy practice located at https://andrewwoodtherapy.com. We provide counselling and psychotherapy services to individuals, couples, and groups. The data controller and owner of the website is Andrew Wood Therapy, with a contact email of info@andrewwoodtherapy.com.

  1. Personal data we collect

We may collect and process the following types of personal data from you:

  • Information you provide to us, such as your name, email address, telephone number, and any messages you send us.
  • Information we receive from you during counselling or psychotherapy sessions, such as your personal history, thoughts, and feelings.
  • Information we automatically collect when you use our website, such as your IP address, browser type, and device type.
  • Information we receive from third-party sources, such as other healthcare professionals with whom you have shared information.
  1. How we use your personal data

We use your personal data for the following purposes:

  • To provide you with counselling or psychotherapy services.
  • To communicate with you about your therapy sessions or any questions or concerns you may have.
  • To monitor and improve our website and services.
  1. Legal basis for processing personal data

We process your personal data based on one or more of the following legal bases:

  • Your consent, when you voluntarily provide us with your personal data.
  • The legitimate interests of Andrew Wood Therapy, such as providing counselling or psychotherapy services and improving our website and services.
  • Compliance with legal obligations, such as maintaining accurate and complete records of your therapy sessions.
  1. Sharing your personal data

We may share your personal data with the following third parties:

  • Other healthcare professionals involved in your care, with your consent.
  • Government authorities, such as law enforcement agencies, if required by law.
  1. International transfers of personal data

We do not transfer your personal data outside of the European Economic Area (EEA).

  1. Data retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. Your rights

You have the following rights with respect to your personal data:

  • Right to access: You have the right to request access to the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccuracies in the personal data we hold about you.
  • Right to erasure: You have the right to request that we delete your personal data.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • Right to object: You have the right to object to the processing of your personal data.
  • Right to data portability: You have the right to request that we transfer your personal data to another organisation or to you.

To exercise your rights, please contact us at info@andrewwoodtherapy.com.

  1. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated privacy policy will be posted on our website with a new effective date.

Last updated: 14th April 2023